Shali Center - JBLM McChord Field

Our USO Shali Center is strategically located adjacent to the Troop Holding building and the Passenger Air Terminal on McChord Field at Joint Base Lewis-McChord. USO-Northwest staff and volunteers work closely with base operations in order to provide assistance with troop deployments, homecomings, and care package distribution. Our Shali Center provides deploying service members sequestered in the Troop Holding Area building access to our center’s lounge, a full-service canteen, computers and the Internet, free WI-FI access, big screen TVs and Xbox gaming area. In addition, the USO Shali Center hosts free monthly “Thanks for Your Service” Meals" before pay day to military personnel and their families. Our USO Shali Center serves more than 20,000 service members annually.

Who Can Use the USO?

USO centers are available for the comfort and convenience of currently serving military personnel and their dependents.

All U.S. military personnel (Active Duty, Reserve and Guard) and their dependents with valid U.S. Department of Defense ID cards may utilize USO centers.

In addition, U.S military retirees with valid U.S. Department of Defense ID cards (and their dependents with valid U.S. Department of Defense ID cards) may enter and utilize USO centers. Gold Star Families/Families of the Fallen and their guests may enter and utilize USO centers.​

Military dependents under the age of 18 must be accompanied and supervised by a parent/guardian.

While we value the service of other U.S. military constituent groups, including veterans, 100% disabled veterans, and other members of the uniformed services, these groups are not permitted access to USO centers as our primary purpose is to support currently serving military personnel and their dependents.
Please reference the USO Worldwide Admissions Policy

Interested in Volunteering at the USO?

Volunteers are the heart and soul of the USO Shali Center, one of the busiest on-installation Centers in the U.S.. If you would like to help keep our doors open and say thank you to our military and their families, then become a USO volunteer!

Please fill out the Online Volunteer Application. After the initial screening process you may be asked to come in for an interview and orientation. We will then schedule you for training and get you acclimated to our amazing team.

Learn more about our center admissions policy